icon

Secure Payments

icon

Online Support

icon

UAE

AED

What are the delivery options?

We offer standard delivery across the UAE.

Do you ship outside the UAE?

We currently deliver within the UAE. For international shipping inquiries, please contact us.

Do you deliver across the UAE?

We deliver across the UAE with the exception of some areas, please refer to our shipping policy to see the no service areas.

Where is MESCO located?

Our main branch is located on Abu Baker Al Sideeq Road, Opposite Hamarain Centre. You can view map if you click on our LOCATION.

Which payment options do I have when I place an order online?

We accept major credit and debit cards, Apple Pay, Google Pay, and other secure payment methods, as well as cash on delivery.

What are the delivery charges in the UAE?

We offer FREE standard delivery on all orders of AED 250 and above. Orders below AED 250 will have a delivery fee of AED 20.

How long will delivery take?

Delivery times vary by location. Most UAE orders are delivered within 1–3 business days. For deliveries within Dubai, orders are typically delivered the next business day. Orders placed on weekends or public holidays may take 1-2 business days. For deliveries to other cities across the UAE, orders generally arrive within 1-3 business days. Delivery times may vary depending on the order date, weekends and public holidays.

I cannot find the item I'm looking for, what should I do?

We are constantly updating and adding new items on our site however, if you cannot find what you're looking for, send us an email on hello@mesco-group.com and we will be happy to assist you.

Who can I contact regarding my delivery status or inquires?

You can send us an email on hello@mesco-group.com or through WhatsApp and we will be happy to assist you.

Can I modify or cancel my order after placing it?

Please contact us as soon as possible. We will do our best to accommodate changes before your order is processed.

Do you stock international brands?

Yes, we carry a carefully selected range of leading international art, craft and stationery brands.

Do you sell products for professional artists and designers?

Yes. We offer a wide range of professional-grade art materials, stationery, office supplies and creative tools suitable for students, hobbyists and professionals.

What if an item is out of stock?

You can contact us to check availability or expected restock dates.

Do you offer bulk or corporate orders?

Yes, we supply schools, businesses, artists and organizations. Please contact us for bulk pricing and quotations.

How do I contact customer service?

You can reach us via email at hello@mesco-group.com, our WhatsApp or through the Contact Us page on our website.